Lead BMS Service Engineer

A company celebrated for its growth stemming from strong client relationships and exceptional service quality, is seeking a Lead Service Engineer to join their service team. This position offers a unique opportunity to provide crucial support to a renowned South London hospital and the NHS, playing a significant role in our mission to deliver outstanding BMS solutions.

Position Overview:

• Location: South London 
• Salary Range: £40,000 - £50,000 (Negotiable based on experience) 
• Hours: 8:00am - 16:30pm, Monday to Friday

Responsibilities:

• Act as the primary contact for all reactive BMS issues within the estates department.
• Foster and maintain strong relationships with the estates department at the hospital.
• Provide the office with detailed information for accurate quotation formulation.
• Seek innovative solutions to help the hospital achieve its energy efficiency goals.
• Ensure completion and readiness for invoicing of all remedial jobs.
• Conduct PPMs and support the PPM engineer as necessary.
• Manage visits to secondary and tertiary sites on a monthly and quarterly basis, respectively.
• Participate in the company call out rota (1 in 7).

Key Performance Indicators:

• Timely completion and documentation of all reactive calls and work orders.
• Receipt of positive feedback from clients.
• Maintenance of current remedial sales.
• Effective review, resolution, and action upon BMS alarms.
• Maintenance of an accurate and updated head end following site works.
• Completion of the PPM schedule in collaboration with the PPM engineer.

Requirements:
Essential:

• Previous experience in a service role, with at least 1 year within the BMS industry.
• Strong client communication and IT skills.
• Extensive knowledge of BMS, particularly Trend BMS.
• An understanding of mechanical plant and control applications.
• A reliable, proactive approach with a passion for the BMS industry and a strong appreciation of the NHS.

Desirable:

• More than 3 years in a similar role or within the BMS industry.
• Experience in a static role.
• Experience in energy monitoring and/or efficiency practices.

Qualifications:

• Relevant qualifications that demonstrate career progression and ability to develop within previous roles.
• Electrical or mechanical qualifications, with Trend Expert or equivalent being advantageous.

Other Requirements:

• Permanent right to work in the UK.
• No underlying health issues that would impede job performance.
• Residence within the M25.

Benefits Package:

• 25 days holiday plus a Birthday day off upon completion of 1 year of service.
• Car allowance & business mileage reimbursement.
• Laptop, mobile phone, and all necessary tools to complete the role.
• Death in service cover.
• Company pension.
• Bonus Scheme.
• Health cover.